Yes, for 60 minutes after checkout. Use the edit options on your order confirmation page or the link in your order confirmation email. You can update your shipping address, change sizes, colors, or quantities, add or replace products, and apply a discount code.

Yes, within 60 minutes of checkout, using the same edit options. Orders canceled within that time aren't charged.

Answer: Rewards discounts can't be applied while editing an order. Apply your rewards at checkout before placing your order.

Email support@katinusa.mom right away with your order number. We'll do our best, but we can't guarantee changes once your order is being prepared.

We accept the payment methods shown at checkout.

Occasionally an item sells out after an order is placed. If that happens, we'll let you know and refund that item to your original payment method. The rest of your order will still ship.

Answer: When your order ships, we email you a shipping confirmation with your tracking link. Tracking can take a few hours to update after the carrier picks up your package.

Orders are generally processed the next business day after they're placed, Monday to Friday, excluding holidays.

Most domestic orders arrive 2 to 5 business days after they ship, depending on the shipping method and destination. Delivery dates are estimates and aren't guaranteed.

Answer: Yes. Standard shipping is free on orders of $75 or more shipped within the contiguous U.S. The $75 minimum is calculated after discounts and before taxes. Orders shipping to Hawaii aren't included.

We ship from California with USPS and UPS. Available options and rates are shown at checkout based on your address.

Some shipping methods can't deliver to P.O. Boxes or APO/FPO addresses. The options available for your address will show at checkout.

Check with the carrier first, then email support@katinusa.mom with your order number so we can help.

Start in our returns portal within 30 days of delivery. Sign in with your email or zip code and your order or tracking number. Your return only needs to be started within 30 days, and it must be shipped with the prepaid label from the Returns Portal.

Items purchased on katinusa.mom that are unworn and in original condition with tags attached. Final Sale items and e-gift cards can't be returned.

Exchanges and store credit returns ship free. An $8.00 return shipping fee is deducted from refunds.

Swap for another size or color of the same item at no cost, or choose a different product in the returns portal. If it costs more, you pay the difference. If it costs less, you get the rest as store credit.

Store credit is issued as a discount code to be used on katinusa.mom for the full eligible return value. The code must be used in a single purchase.

Allow 5 to 7 business days after your return arrives at our warehouse for inspection and refund processing. Your bank may take a few more days to post it.

Yes. Start a gift return or exchange here, or select "Returning a gift?" at the bottom of the returns portal sign-in page.

Returns started after 30 days may be eligible for store credit at our discretion. Email support@katinusa.mom with your order number. See all return and exchange details.

Sorry about that. Start a return in the returns portal, choose damaged or incorrect item, and upload a photo. Our team will review it and follow up. The $8.00 return shipping fee doesn't apply to approved requests.

Joining is free. Create an account here using your name and email address. Once your account is created, you will automatically be enrolled in the Katin VIP Rewards Program.

If you already have a Katin website account, you are already enrolled in the program - no additional steps are needed.

See the Rewards FAQ for earning, redeeming, tiers, and points. For rewards questions, email vip@katinusa.mom.

Check our Size Chart. If your size isn't right, exchanging for another size of the same item is free.

Yes, for up to 60 minutes after you place your order. Use the edit options on your order confirmation page or the link in your order confirmation email, then choose Apply a discount code. Rewards discounts can't be applied while editing an order.

Unless a promotion says otherwise, discount codes can't be combined with other offers or codes. Enter your code at checkout to apply it.

No. Promotions and price adjustments don't apply to past purchases.

Items marked Final Sale can't be returned, exchanged, or refunded.

Unless a promotion says otherwise, discounts don't apply to gift cards, shipping, or taxes.

Click unsubscribe at the bottom of any email, or reply STOP to any text. You'll still get emails about your orders.

Visit Your Privacy Choices. For more, read our Privacy Policy.

Email support@katinusa.mom to request that we delete your personal data. Include the email address you use with Katin so we can find your information. Learn more about your privacy rights in our Privacy Policy.

Email support@katinusa.mom or call (310) 603-6534, Monday to Friday, 9 AM to 5 PM Pacific. Please include your order number.

For wholesale, email wholesale@katinusa.mom. For press, email press@katinusa.mom.